Steady Terms of Use
By using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. What Steady is — and is not
Steady is a general wellness product: a voice-first companion that gives structure to self-directed ERP-style practice for people who experience OCD/Pure O patterns.
Steady is NOT:
- medical care, therapy, psychotherapy, counselling, or a substitute for any of them;
- a medical device, a diagnostic tool, or a treatment;
- staffed by clinicians — the voice you talk to is an AI;
- an emergency or crisis service.
Nothing in the Service is medical advice. Decisions about diagnosis, treatment, and medication belong with qualified health professionals. If you are in treatment, tell your clinician you are using Steady.
2. Emergency disclaimer
If you are in crisis, thinking about harming yourself or others, or in any emergency, do not use Steady — contact emergency services or a crisis line immediately:
- UK: 999 (emergency) · Samaritans: 116 123 (free, 24/7) · text SHOUT to 85258
- US: 911 (emergency) · 988 Suicide & Crisis Lifeline (call or text, 24/7)
- Elsewhere: your local emergency number, or find a verified line at findahelpline.com
Steady signposts crisis resources but cannot assess risk, intervene, or contact anyone on your behalf.
3. Eligibility — 18+
You must be at least 18 years old to use the Service. By using it you confirm you are 18 or over.
4. Your responsibilities and acceptable use
You agree to:
- use the Service only for your own personal, non-commercial wellbeing practice;
- stay within your own limits — you choose and consent to every practice step, and you can stop at any time;
- keep your account credentials secure and not share your account.
You agree NOT to:
- use the Service as a substitute for emergency, medical, or mental-health care;
- probe, attack, scrape, reverse-engineer, or disrupt the Service, or attempt to access other users' data;
- use the Service to harass or harm anyone, or upload unlawful content;
- attempt to make the AI produce medical diagnoses, treatment plans, or harmful content, or misrepresent AI output as clinical advice;
- resell, white-label, or commercially exploit the Service without written permission.
We may suspend or terminate access for breach of these Terms.
5. AI limitations
The Service uses AI (including OpenAI's Realtime API). AI can be wrong, can misunderstand you, and can respond imperfectly. The Service includes guardrails, but you should treat every AI response as structured support for your self-directed practice — not as professional guidance.
6. Your data
Your practice data is handled as described in the Privacy Policy. You own your content; you grant us only the limited licence needed to store, sync, and display it back to you.
7. Availability and changes
The Service is provided on an "as available" basis. We may change, suspend, or discontinue features at any time. We aim to give notice of material changes but are not obliged to maintain any particular feature. Do not rely on the Service as your only record — use the export feature.
8. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as warranted by nothing" — without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted availability. We do not warrant any health outcome.
9. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of data, arising from your use of (or inability to use) the Service.
- Our total aggregate liability for all claims relating to the Service is capped at the greater of £50 or the amount you paid us in the 12 months before the claim (currently the Service is free, so £50).
- Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by our negligence, or fraud.
You use the Service at your own risk and remain responsible for your own practice decisions.
10. Indemnity
You will indemnify us against claims arising from your breach of these Terms or misuse of the Service, to the extent permitted by law.
11. Governing law
These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales — except where mandatory consumer law in your country of residence gives you additional rights.
12. Changes to these Terms
We may update these Terms; the "last updated" date will change and material updates will be flagged in the app. Continued use after changes means acceptance.
13. Contact
Questions: hayat@beyondelevation.com